Agreement to these Terms
These Terms of Service (the “Terms”) govern your access to and use of Chariot’s websites, command-line tools, APIs, hosted compute, AI-agent runtimes, marketplace, documentation, and related services (collectively, the “Service”). The Service is provided by Immortal Company Inc. (“Immortal,” “Chariot,” “we,” “us,” or “our”).
By creating an account, purchasing credits, deploying a Chariot, publishing a fleet, or otherwise using the Service, you agree to these Terms. Our Privacy Policy explains how we handle personal information; it is a notice, not a separate contract. If you use the Service for a company or other organization, you represent that you have authority to bind it, and “you” includes that organization.
If you do not agree, do not use the Service.
Eligibility and authorized use
You must be at least 18 years old and legally capable of entering a contract. The Service is currently directed to users in the United States. You may use the Service only where doing so is lawful.
You may allow employees, contractors, or agents to use your account only for your benefit and under your control. You are responsible for their compliance with these Terms.
Accounts, credentials, and access
- Provide accurate account information and keep it current.
- Protect login codes, session tokens, API token-seeds, SSH certificates, private keys, and other credentials. Do not share them except with authorized users or systems.
- You are responsible for activity conducted through your account unless caused by our breach of these Terms.
- Notify us promptly at security@go-chariot.com if you suspect unauthorized access.
Account identifiers, namespaces, and vanity references are licensed for use, not owned. We may change or reclaim them when reasonably necessary to prevent confusion, infringement, abuse, or technical conflict.
What Chariot provides
Chariot lets you configure, deploy, activate, hibernate, access, and deactivate isolated compute environments that can run software and AI-agent runtimes. Features may include persistent storage, model routing, messaging, webhooks, API access, SSH access, custom container images, fleet recipes, verification tools, and public or private sharing.
We may improve, add, remove, limit, or discontinue features. Preview, beta, evaluation, and experimental features may be incomplete, change without notice, and be subject to additional terms. We do not promise that any specific model, runtime, image, region, integration, or feature will remain available. Price changes are governed by Sections 5 and 19.
Pricing, prepaid credits, and payment
Charges
The Service may charge for active compute, persistent storage, model usage, image verification, and other metered or fixed-price features. The price shown immediately before you confirm a paid action, or when you provision or configure ongoing metered usage, controls over conflicting documentation. Model charges may include the upstream provider’s reported cost plus a Chariot service margin.
Hibernating workloads preserve storage and may continue to incur storage charges even while compute is scaled to zero, including while an account is suspended for insufficient credits. Certain requests, verifications, or third-party services may incur charges once processing begins even if they do not produce a usable result. Any applicable fee or pricing method will be shown in the Service, documentation, or order terms.
Prepaid credits
Credits are a prepaid balance that may be applied only to eligible Service usage. They are not currency, do not earn interest, have no cash value outside the Service, and may not be transferred or resold unless we approve in writing. Except where required by law or stated in an order, purchases and usage charges are final and non-refundable. If we confirm a billing error, our remedy may be a credit adjustment or refund.
If you delete your account, or we terminate it for your breach, any unused promotional credits and purchased credits are forfeited except where law requires otherwise. If we discontinue the paid Service or terminate your account without breach, we will provide a reasonable opportunity to use remaining purchased credits or refund their unused value. Promotional, bonus, or test credits are never refundable.
Balance and suspension
We deduct charges as usage occurs. When your balance is insufficient, we may reject requests, hibernate or stop workloads, suspend access, or require additional payment. Persistent storage and other resources may continue to incur charges and may make your balance negative until you delete them or they are otherwise no longer provisioned as the Service specifies. If access is suspended, we will provide a reasonable way for you to delete billable resources or request their deletion.
Payment processing and taxes
Stripe or another payment processor may handle payment information under its own terms and privacy policy. You authorize applicable charges and are responsible for taxes, duties, and government assessments other than taxes on our net income. We may change prices prospectively and will provide notice where required by law. Workloads that remain provisioned after a price change takes effect accrue charges at the new rate until you delete or reconfigure them.
Your content and workloads
“Customer Content” means prompts, messages, replies, files, code, container images, configuration, credentials, datasets, instructions, documentation, media, links, and other material you or your users submit to or process through the Service. As between you and Chariot, you retain your rights in Customer Content.
You grant us and our service providers a worldwide, non-exclusive, royalty-free license to host, copy, transmit, modify, execute, display, and otherwise process Customer Content only as reasonably necessary to provide, maintain, secure, troubleshoot, and support the Service; comply with your instructions; enforce these Terms; and meet legal obligations. This license does not authorize us to train our own generalized AI models on Customer Content except under a separately disclosed program with any consent required by law. It ends when the relevant content is deleted from active systems, subject to backups, legal retention, and the continuing rights described in Section 7.
You represent that you have all rights, permissions, notices, and lawful bases needed for Customer Content and for our processing of it. You are responsible for the legality, accuracy, quality, and integrity of Customer Content, including personal information about other people.
Do not place regulated, highly sensitive, or legally restricted data in the Service unless Chariot has expressly agreed in writing to support that use and any required agreement is in place. This includes protected health information, payment-card data, government identifiers, export-controlled data, and data subject to specialized localization or security requirements.
Publishing, sharing, and forking
You may choose to publish or share fleet recipes, custom images, setup skills, descriptions, READMEs, media, links, tags, or related material (“Published Content”). Publishing is optional and makes the selected material discoverable or deployable as described in the interface.
When you publish Published Content, you grant Chariot a worldwide, non-exclusive, royalty-free, sublicensable license to host, reproduce, display, distribute, verify, and make that content available through the Service. You also grant other users a worldwide, non-exclusive, royalty-free license to discover, fork, deploy, execute, and use it through Service features for personal or internal business purposes. These licenses apply only to rights you own or control; third-party components remain governed by their licenses. For copies and shares created while content was published, the user license continues after unpublishing. Modification, redistribution, resale, and use outside Chariot are permitted only to the extent the Service enables them, a compatible license you attach allows them, or we approve in writing.
A deployment may use a continuing share that points to the publisher’s current verified image rather than a frozen copy. A verified re-push at the same or a lower resource tier may flow to existing deployments; a higher tier requires the deployer’s re-acceptance. Unpublishing stops new discovery and deployments but does not revoke existing shares. A publisher may separately revoke an existing share where the Service permits.
- Do not publish secrets, private keys, personal data, confidential information, or material you lack permission to share.
- Forks and deployments may create independent copies or continuing image shares. Unpublishing stops future discovery or deployment where supported, but does not automatically recall copies, shares, or workloads already created.
- You are responsible for disclosures, dependencies, licenses, and security risks in Published Content.
- We may scan, test, quarantine, reject, remove, or disable content to protect users, rights holders, and the Service. Verification is a limited technical check, not an endorsement, security guarantee, or legal review.
AI systems and outputs
The Service may send Customer Content to OpenRouter, selected model providers, or other AI services to generate responses. Different models and providers have different terms, safety controls, retention practices, and training policies. You are responsible for selecting appropriate providers and settings for your use case.
AI outputs may be inaccurate, incomplete, offensive, insecure, non-unique, or unsuitable. They may not reflect current information and may infringe third-party rights. Review and test outputs before relying on them, especially for code execution, security, employment, housing, credit, education, healthcare, legal, financial, or other high-impact decisions.
As between you and Chariot, and to the extent permitted by law and applicable provider terms, you may use outputs generated for you. Chariot does not transfer rights it does not have and does not guarantee that outputs are protectable or exclusive.
Acceptable use
You may not use the Service, directly or indirectly, to:
- violate law, regulation, sanctions, export controls, or another person’s rights;
- deploy malware, ransomware, botnets, credential theft, phishing, destructive code, unauthorized cryptomining, or tools intended to evade security controls;
- gain unauthorized access to systems or data, scan or test targets without permission, or interfere with networks, accounts, or the Service;
- send spam, deceptive communications, harassment, threats, or illegal content;
- exploit, sexualize, or endanger children, or process child sexual abuse material;
- conduct unlawful surveillance, biometric identification, discrimination, or decisions with legal or similarly significant effects without appropriate human review and lawful safeguards;
- infringe intellectual-property, privacy, publicity, confidentiality, or contractual rights;
- resell or provide the Service as a competing hosted platform without our written permission;
- circumvent quotas, billing, access controls, rate limits, or safety protections; or
- reverse engineer or probe the Service except to the extent law permits notwithstanding this restriction or under a written security-testing authorization.
You must maintain reasonable human oversight and safeguards appropriate to the capability and risk of your workloads. We may investigate suspected violations and preserve or disclose information as permitted by law.
Third-party services and integrations
The Service relies on and may interoperate with third parties, including cloud infrastructure, payment processors, email providers, model routers, model providers, registries, webhooks, and tools you connect. Your use of third-party services is governed by their terms. Chariot is not responsible for third-party services, their content, or changes in their availability, security, pricing, or data practices.
When you direct a Chariot to contact an integration, webhook, website, API, or other destination, you authorize us to transmit the requested data to that destination. You are responsible for its configuration and permissions.
Security and responsible use
We use reasonable technical and organizational safeguards designed to protect the Service, but no system is perfectly secure. You are responsible for securing your code, images, credentials, endpoints, integrations, and data; applying updates; limiting privileges; backing up critical material; and promptly remediating vulnerabilities in your workloads.
If you discover a vulnerability in Chariot, do not exploit it or access data beyond what is needed to demonstrate it. Report it to security@go-chariot.com and allow us a reasonable opportunity to investigate before disclosure.
Chariot intellectual property
The Service, software, documentation, designs, trademarks, and other Chariot materials are owned by Immortal or its licensors and protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal personal or business purposes.
Open-source components are governed by their applicable licenses. Except as expressly permitted, you may not copy, sell, sublicense, distribute, or create derivative works of the Service itself.
Copyright notices
If you believe Published Content infringes your copyright, email copyright@a-list.com with your contact information, identification of the work and material, the material’s location, a good-faith statement, an accuracy-and-authority statement under penalty of perjury, and your signature. We may remove content and terminate repeat infringers.
Feedback
If you provide ideas, suggestions, or feedback about Chariot, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation. This does not give us rights in Customer Content merely because it is processed through the Service.
Suspension, termination, and deletion
You may stop using the Service and may delete resources or your account through available controls. Deleting an account can permanently remove workloads and data; export anything you need first.
We may suspend or terminate access, quarantine workloads, or remove content if we reasonably believe there is a security risk, legal requirement, unpaid balance, violation of these Terms, harm to others, or risk to the Service. When practical, we will give notice and an opportunity to cure. For urgent security, abuse, or legal issues, we may act immediately.
Sections that by their nature should survive termination do survive, including payment obligations, licenses for already-forked Published Content, disclaimers, liability limits, indemnity, disputes, and general terms.
Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Chariot and its affiliates, licensors, and suppliers disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted or error-free operation.
We do not warrant Customer Content, Published Content, third-party services, AI outputs, model availability, or that the Service will meet your requirements. You use code, tools, outputs, and shared images at your own risk. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
Limitation of liability
To the maximum extent permitted by law, Chariot and its affiliates, officers, employees, licensors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, data, goodwill, or business opportunity; service interruption; or the cost of substitute services, even if advised of the possibility.
Their total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of $100 or the amount you paid Chariot for the Service during the 12 months before the event giving rise to the claim.
These limitations apply regardless of legal theory and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law.
The exclusions and cap above do not apply to Chariot’s fraud, gross negligence, willful misconduct, or any liability that applicable law does not permit us to limit.
Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless Chariot and its affiliates, officers, employees, and agents from third-party claims, damages, losses, liabilities, and reasonable legal fees to the extent arising from or caused by your Customer Content, Published Content, workloads, use of the Service, violation of these Terms or law, or infringement of another person’s rights. You have no obligation to the extent a claim results from Chariot’s breach, negligence, or willful misconduct. We will give reasonable notice and may control the defense; you may not settle a claim imposing liability or admissions on us without consent.
Governing law, arbitration, and class waiver
Informal resolution first
Before filing a claim, you and Chariot agree to try to resolve it informally for 30 days. Send a written notice describing the dispute and requested relief to support@a-list.com and the postal address in Section 21. We will send notices to your account email.
Individual arbitration
Except for eligible small-claims matters and requests for injunctive relief to protect intellectual property or prevent unauthorized access, any dispute arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under the Federal Arbitration Act. AAA’s Consumer Arbitration Rules apply to consumer claims and its Commercial Arbitration Rules apply otherwise. Hearings may occur by video or telephone unless the arbitrator requires otherwise.
Either party may elect an eligible individual small-claims action. For consumer claims, you will pay no more than the filing fee required under the AAA Consumer Arbitration Rules, and Chariot will pay the remaining AAA administrative fees and arbitrator compensation except where the Rules or law permit reallocation. Any in-person consumer hearing will occur in your county of residence unless you agree otherwise.
No class actions; jury waiver
You and Chariot may bring claims only in an individual capacity, not as a plaintiff or class member in a class, collective, consolidated, coordinated, or representative action. To the extent a dispute proceeds in court, each party waives a jury trial.
Nothing in these Terms waives a right to seek public injunctive relief in court where applicable law prohibits that waiver. If the class or representative waiver is unenforceable as to a particular claim or remedy, only that claim or remedy will proceed in court after the arbitrable claims are completed; the rest of Section 18 remains effective.
Opt out within 30 days
You may opt out of arbitration by emailing support@a-list.com within 30 days after first accepting these Terms. Include your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect the rest of the Terms.
Nevada law and courts
Nevada law governs these Terms, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs arbitration. If a claim is not subject to arbitration, the state and federal courts located in Clark County, Nevada have exclusive jurisdiction, and you consent to venue there.
Changes to these Terms or the Service
We may update these Terms. If a change materially reduces your rights or increases your obligations, we will provide reasonable advance notice through the Service, email, or another appropriate channel, except when immediate changes are needed for security, legal, or technical reasons. The updated Terms will state their effective date. Continuing to use the Service after they take effect means you accept them.
A change to Section 18 will not apply to a dispute for which either party had given written notice before the change took effect. If we make a materially adverse change to the arbitration terms, we will provide a new opportunity to opt out of that change.
General terms
- Entire agreement. These Terms, the Privacy Policy, applicable order terms, and any signed agreement are the complete agreement about the Service. A signed agreement controls to the extent of a conflict.
- Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.
- No waiver. A failure to enforce a provision is not a waiver.
- Severability. If a provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains effective.
- No agency. These Terms do not create a partnership, employment, franchise, fiduciary, or agency relationship.
- Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control.
- Electronic notices. You consent to electronic communications and agree that they satisfy legal writing requirements.
Contact
Immortal Company Inc.
11273 Colinward Ave
Las Vegas, NV 89135, USA
Legal: support@a-list.com
Privacy: privacy@a-list.com
Security: security@go-chariot.com